Used Genesis GV60 2022-present reliability

When viewing a used car, always follow our used car buying checklist.

As with any used car, it’s always important to check the bodywork and wheels for damage. Also, it’s worth inspecting the interior for signs of wear and tear (especially on cars with lighter interiors), as well as the interior electronics.

There are currently four recalls listed for the Genesis GV60:

The Integrated Charging Control Unit (ICCU) may become defective and stop charging the 12v battery

This issue can result in the vehicle going into a failsafe driving mode, but it can be fixed for free at a Genesis Operating Centre or Genesis dealership with a software update. If necessary, the ICCU and fuse may need to be replaced. The number of affected vehicles for this recall is 1724.

The rear driveshafts could fail causing a loss of drive

This issue will require replacement rear driveshafts that can be sourced and fitted for free at a Genesis Operating Centre or Genesis dealership . The number of affected vehicles for this recall is 576.

Temporary parking brake release is possible when an error occurs in the sensing signal

A Genesis Operating Centre or Genesis dealership can fix this recall for free with a software update. The number of affected vehicles is 139.

Front seat pre-tensioners may malfunction

A Genesis Operating Centre or Genesis dealership can install anti-separation protection caps for free on the pre-tensions to sort the issue. The number of affected vehicles is 925.

The GV60 finished in ninth place out of 16 cars in the electric SUV category of our latest What Car? Reliability Survey, with a score of 90.9%. That’s not as good as the Tesla Model Y, which came first in the survey with a score of 99.2%, but it was significantly better than the VW ID 4, which only managed a score of 82.3%.

While the GV60's fault rate was pretty high at 29%, owners didn’t have to cover the cost of repairs because cars were still under warranty. Problems with the sat-nav/infotainment system were the biggest headache, while some owners also mentioned problems with their cars' air-con, bodywork and non-motor electrics.

Genesis as a brand didn’t feature in the manufacturer section of our survey, but Hyundai and Kia – Genesis’s sister brands – did, finishing in 10th and 11th place respectively. That’s below BMW (eighth), but above Tesla (15th), Volkswagen (18th) and Mercedes (22nd).

Used Genesis GV60 reliability: the owners’ view

According to our latest Reliability Survey, Genesis GV60 owners shared mixed views on reliability and the quality of dealer service. Several owners praised the car’s reliability, reporting no faults in their ownership experience. However, others highlighted recurring issues, including problems with warning lights and intermittent electronic faults, which some found frustrating given the GV60’s premium positioning.

Feedback on dealer service was similarly varied. While a number of readers found Genesis's customer service attentive, others were less impressed. Some reported delays in sourcing replacement parts, which extended repair times significantly. One owner mentioned that their dealership struggled to diagnose and resolve an issue with the car’s infotainment system, requiring multiple visits to fix.

Overall, while many owners were satisfied, the inconsistency in both reliability and dealer service suggests room for improvement in addressing faults and resolving issues efficiently.

Check out the most reliable electric SUVs here.

Check out the full list of brands here.

If you would like to see the full reliability list, head to the What Car? Reliability Survey pages for more information.