Used Volkswagen ID Buzz 2022-present reliability

When viewing a used car, always follow our used car buying checklist.

Being a large MPV, the ID Buzz will likely have been on school runs, so check the bodywork for stone chips and parking scuffs, as well as for damage to alloy wheels. The interior may have some wear and tear too, particularly on cars with lighter interior colours, so check for marks and discolouring on the seats and steering wheel.

The Volkswagen ID Buzz is yet to experience any recalls. However, owners of other VW ID cars, such as the ID 3, have reported issues with the infotainment systems, which have been prone to bugs and issues. To remedy this, Volkswagen Group introduced software upgrades, so it’s worth checking with a dealer whether these have been carried out.

It's a little early in its life to get a heads up on the ID Buzz's reliability. For example, it was too new to have featured in the latest What Car? Reliability Survey.

However, as a rough guide, its smaller sibling, the Volkswagen ID 3, came 13th out of 18 models in the electric car category in our most recent survey with a score of 86.2%. By comparison, the Hyundai Ioniq 5 finished in 15th place with a score of 83.9%, while the Cupra Born finished in 7th place with a score of 92.5%.

Many owners praised the ID 3 for its reliability, noting that it performs well and generally requires minimal maintenance. However, there were recurring complaints about software issues, including malfunctioning infotainment systems and persistent warning lights.

On the issue of Volkswagen dealer service, opinions are divided. Some readers commended the prompt and efficient service provided by Volkswagen dealerships, appreciating the knowledgeable staff and their willingness to resolve issues. Conversely, a number of owners reported dissatisfaction with slow response times and delays in securing service appointments. Additionally, some owners felt that dealerships could improve their communication, particularly concerning the status and cost of repairs.

In the brand section, Volkswagen finished in 18th place out of 31 manufacturers. That’s better than Nissan (28th) and Peugeot (19th), but worse than Tesla (15th), Skoda (13th) and Renault (10th).

Check out the full list of electric cars here.

Check out the full list of brands here.

If you would like to see the full reliability list, head to the What Car? Reliability Survey pages for more information.