Used Nissan X-Trail 2014-2022 reliability
Category: Large SUV
The Nissan X-Trail is cheap to buy used and can seat up to seven but it's not great to drive and its reliability is very questionable.
What should I look for in a used Nissan X-Trail 4x4?
We’d suggest taking a look underneath any X-Trail, because there is the possibility it could have been damaged by some off-road driving, however remote a possibility that might be. Also check the lower edges of the bumpers for scrapes or cracks from any off-road use.
Also, the X-Trail is aimed at families which might mean that the interior has seen some action. It’s all pretty well screwed together, but it is always worth checking for broken interior plastic pieces, stains on the seats and wear on the upholstery.
What are the most common problems with a used Nissan X-Trail 4x4?
The X-Trail has been subject to very few recalls over its life. Check with your local dealer that all work has been carried out.
Boot support struts
The gas struts that hold up the tailgate when it's open can corrode and eventually crack on some examples made between 1 April 2014 and 25 December 2015. Find out if this recall is still outstanding on your X-Trail, lest you end up with the tailgate falling on your head.
Oxygen sensor
A problem has been found with one of the oxygen sensors in the exhaust system on examples manufactured between 10 April 2015 and 7 June 2016. The driver may not be made immediately aware of the issue, so a software update will also need to be performed at the dealership as part of the fix.
Is a used Nissan X-Trail 4x4 reliable?
The X-Trail didn't feature in our latest What Car? Reliability Survey but in the last one it appeared in it ranked 31st out of 32 cars in the large SUV category. A disappointing result.
Nissan as a brand ranked 19th out of 32 manufacturers featured in the survey, with an overall score of 90.7%. It finished above Audi and Mercedes but below Toyota and Honda.
Used Nissan X-Trail Reliability: the owners' view
What Car? readers have also given their verdict on the Nissan X-Trail. Generally, there's a satisfactory level of reliability, with many owners experiencing trouble-free ownership. There are, however, reports of minor issues primarily related to the X-Trail's electrical systems and infotainment features, although these do not seem to detract significantly from the overall reliability score.
Dealer service gets mixed reviews from X-Trail owners. Positive comments highlight the helpfulness and efficiency of some dealerships, particularly in addressing and resolving issues under warranty. On the other hand, a portion of readers expressed disappointment with the inconsistency of service quality, mentioning delays in repair times and a lack of clear communication from some dealers.
In summary, while the Nissan X-Trail is deemed reliable by a majority of owners, the variability in dealer service quality and minor electrical issues are areas noted for potential improvement.
If you would like to see the full reliability list for large SUVs, head to the What Car? Reliability Survey pages for more information.
To take part in our annual reliability survey with your car, please follow the link here
