Used Citroën C5 Aircross 2019-present reliability

Category: Large SUV

The Citroën C5 Aircross is not the best to drive but it delivers comfort in spades and is a good used buy, too.

Citroen C5 Aircross
  • Citroen C5 Aircross
  • Citroen C5 Aircross 2020 front seats
  • Citroen C5 Aircross 2019 RHD dashboard
  • Citroen C5 Aircross side
  • Citroen C5 Aircross
  • Citroen C5 Aircross boot
  • Citroen C5 Aircross 2019 RHD dashboard
  • 2020 Citroen C5 Aircross automatic gear selector
  • Citroen C5 Aircross side
  • Citroen C5 Aircross
  • 2020 Citroen C5 Aircross automatic gear selector
  • Citroen C5 Aircross
  • Citroen C5 Aircross 2020 front seats
  • Citroen C5 Aircross 2019 RHD dashboard
  • Citroen C5 Aircross side
  • Citroen C5 Aircross
  • Citroen C5 Aircross boot
  • Citroen C5 Aircross 2019 RHD dashboard
  • 2020 Citroen C5 Aircross automatic gear selector
  • Citroen C5 Aircross side
  • Citroen C5 Aircross
  • 2020 Citroen C5 Aircross automatic gear selector
Used Citroën C5 Aircross 2019-present review
Star rating

What should I look for in a used Citroën C5 AIRCROSS hatchback?

Most used examples of the C5 Aircross will still be found at major franchised dealers and should therefore still look and feel like new. Even so, so all the usual checks for damaged alloy wheels, dents and scratches.

The interior feels reasonably well made, but there are some scratchy plastics that could show some signs of wear and tear, so be on the lookout for any damage.

Citroen C5 Aircross boot

What are the most common problems with a used Citroën C5 AIRCROSS hatchback?

The C5 Aircross has been subject to a number of recalls. Check that all remedial work has been done by a dealer.

The vehicles may be affected by a defect in the urea injector which might block and lead to NOx emissions going out of the regulatory limits.

The engine management software calibration could be incorrect causing engine stall.

The welding of some components to the towbar assembly may not meet specification.

The welding of the individual components of the towbar might not meet the correct specification.

Some trailer tow ball fixing bolts may be damaged.

Is a used Citroën C5 AIRCROSS hatchback reliable?

The C5 Aircross came in 18th place out of 24 cars in the large SUV class in our most recent What Car? Reliability Survey. It achieved a reasonable overall score of 88.4%. It finished above the Audi Q5 and the Ford Kuga but below the BMW X3 and the Volvo XC60. Check out the full list of large SUVs here.

However, Citroën as a brand did better than it has in previous years, ranking 14th out of 32 manufacturers, with an overall score of 92.3%. That placed it above Audi and BMW but below Lexus and Volvo. Check out the full list here.

It should be noted, though, that we experienced a few electrical gremlins and had some issues with broken interior trim when running an example during a long-term test.

To read more from our Reliability Survey in detail, check out the full results here.