Volkswagen Golf review

Category: Family car

The 2024 VW Golf gets much-improved infotainment tech and remains a good-to-drive family car

VW Golf front cornering
  • VW Golf front cornering
  • VW Golf rear cornering
  • VW Golf dashboard
  • VW Golf boot
  • VW Golf driver display
  • VW Golf right driving
  • VW Golf front driving
  • VW Golf front right driving
  • VW Golf rear cornering
  • VW Golf left static boot open
  • VW Golf rear static boot open
  • VW Golf badge
  • VW Golf front seats
  • VW Golf back seats
  • VW Golf steering wheel detail
  • VW Golf infotainment touchscreen
  • VW Golf air-con controls
  • VW Golf interior buttons
  • VW Golf gear selector
  • VW Golf front cornering
  • VW Golf rear cornering
  • VW Golf dashboard
  • VW Golf boot
  • VW Golf driver display
  • VW Golf right driving
  • VW Golf front driving
  • VW Golf front right driving
  • VW Golf rear cornering
  • VW Golf left static boot open
  • VW Golf rear static boot open
  • VW Golf badge
  • VW Golf front seats
  • VW Golf back seats
  • VW Golf steering wheel detail
  • VW Golf infotainment touchscreen
  • VW Golf air-con controls
  • VW Golf interior buttons
  • VW Golf gear selector
What Car?’s Golf dealsRRP £27,760
New car deals
Best price from £23,700
Estimated from £306pm
Available now
From £23,700
Leasing deals
From £284pm
Nearly new deals
From £20,995
Author Avatar
by
Dan Jones
Published18 October 2024

What Car? says...

There are household names and then there’s the Volkswagen Golf. Indeed, it’s been so popular for so long that it’s almost guaranteed you know someone who owns one.

The key to this family car's success is arguably its ability to defy class boundaries. The Golf range starts at less than £30,000 yet it's not unusual to see a royal driving one.

Indeed, it looks just as at home among premium models such as the BMW 1 Series and Mercedes A-Class as it does with mainstream rivals including the Ford Focus and Seat Leon. All that is especially impressive when you consider that the Golf has managed to do it for eight generations.

A 2024 mid-life update to the Golf Mk 8 has kept things largely the same, but includes changes to the infotainment system designed to address criticism of its lack of user-friendliness. Meanwhile, the plug-in hybrid (eHybrid) version received a big battery upgrade, allowing it to go up against other eco-friendly hatchbacks, including the Peugeot 308 Plug-in Hybrid and the Toyota Prius.

So has Volkswagen done enough to ensure the latest VW Golf deserves a place among the best family cars? Read on to find out...

Overview

The VW Golf is a highly recommendable choice if you want a family car. Some rivals are more spacious and better to drive, and premium rivals have higher-grade interiors, but a 2024 update has improved the usability of the Golf's infotainment. We think Match trim with the 1.5 TSI 150 petrol engine is the best combination – although company car drivers will be better off choosing the Golf eHybrid, which has a class-leading electric-only range.

  • Exceedingly comfortable ride with adaptive suspension
  • Tidy handling
  • Strong and frugal 1.5 TSI 150 engine
  • Automatic gearbox can be hesitant
  • Interior quality could be better
  • There are more spacious rivals

Performance & drive

What it’s like to drive, and how quiet it is

Strengths

  • +Good engines
  • +Comfortable ride around town
  • +Refined petrol engines

Weaknesses

  • -Hesitant automatic gearbox
  • -Not as agile as a Seat Leon
  • -Some road and wind noise at motorway speeds

Engine, 0-60mph and gearbox

You get plenty of engine choices for the VW Golf, starting with the 113bhp 1.5 TSI 115 and 148bhp 1.5 TSI 150 petrols. The TSI 115 keeps the cost down but it's worth paying more for the TSI 150 because it’s swifter getting to motorway speeds and when overtaking (0-62mph takes 8.6 seconds). Both engines are available with mild-hybrid technology, badged 1.5 eTSI.

Company car drivers will find the 1.5 TSI eHybrid plug-in hybrid (PHEV) most appealing. With a 0-60mph time of 6.9 seconds, it proved to be as quick as a Toyota Prius in our tests when driven in hybrid mode, using both the engine and electric motor to get up to speed.

The Golf eHybrid is more effortless to drive than the Prius when you’re running on battery power alone but the Prius is less lethargic when the hybrid battery has run out of charge. The eHybrid covered 73 miles on electricity alone when we tested it, beating all PHEV rivals (the official range is 88 miles).

Diesel fans will enjoy how strong the entry-level Golf 2.0 TDI 115 feels at low revs. It’s by no means fast but its muscular power delivery makes for relaxed progress. The more powerful 2.0 TDI 150 should be more than quick enough for everyday driving.

To read about the fastest versions of the Golf, see our Golf GTI review and Golf R review.

Volkswagen Golf image
Choose your perfect car

Suspension and ride comfort

On its standard suspension, the Golf rides potholes and ridges around town pretty adeptly, and with similar ease to the Mercedes A-Class. As speeds increase, it becomes a little more unsettled over minor imperfections and doesn’t quite match the body control of the firmer BMW 1 Series

Opting for one of the 150 engines gives you a more sophisticated rear suspension set-up that makes the ride less fidgety, while R-Line gets lowered sports suspension that’s noticeably firmer but still perfectly acceptable. The heavier eHybrid is comfortable by the standards of PHEV hatchbacks, soaking up most bumps fairly well, with just the occasional thump when tackling sharper ruts. A Prius is more settled though.

The Golf has another trick up its sleeve. If you option Dynamic Chassis Control (DCC) adaptive suspension, you get a Comfort mode that makes the Golf one of the smoothest-riding family cars you can get. There's a bit of float over dips and crests but you can dial that out by switching to the slightly stiffer Normal setting.

VW Golf rear cornering

Handling

The Golf’s light steering is great for town driving but some might prefer a bit more heft and directness for faster, twistier roads. R-Line trim combats that with its Driver Profile Selection system, which allows you to select a Sport mode to add weight, but the steering on the Golf still isn't as sweetly calibrated as on the Ford Focus or as alert and responsive as with the 1 Series.

The Golf eHybrid PHEV offers more outright grip than a Prius, but the laidback response and weighting of the controls means it’s less engaging to drive than the Prius.

If a sharper drive is your thing, you should also consider the Seat Leon because it's more agile and fun, with less body lean during cornering than the Golf. The Golf R-Line (not to be confused with the VW Golf R hot hatch) has lowered sports suspension, making it keener to change direction and reducing body lean, but it’s still not as sharp as the Leon.

The optional DCC suspension lets you stiffen the set-up on demand. If that’s still not sporty enough, the Golf GTI should scratch the itch for anyone chasing hot-hatch performance.

Noise and vibration

No matter which of the Golf's 1.5 TSI petrol engines you go for (including the eTSI 150), they only really make themselves noticeable when you work them hard, and the 2.0 TDI diesels are not much louder. In fact, they’re among the smoothest diesel engines in the family car class.

Compared with the Prius, the eHybrid’s engine sounds coarse and more boomy under acceleration, while a bit more road and suspension noise means it’s not quite as hushed as a cruiser. However, neither is loud enough for it to be a nuisance. Whichever Golf you’re in, you’ll notice a fair amount of wind at road noise at 70mph – more than in a Focus, for example.

The manual gearbox (fitted to the 1.5 TSI 115 and 2.0 TDI 115) has a defined clutch biting point and the gear lever is precise enough to find your route to all six gears easily. The seven-speed automatic gearbox (with all other engines) is great when you’re on the move, but frustratingly hesitant to pull away from the line and slow to kick down through the gears when you want a sudden burst of acceleration.

In the eHybrid, regenerative braking is standard to help top up the battery under deceleration, with the strongest setting able to slow the car down to a walking pace, but not to a complete halt. You can adjust how strong the effect is, but having to do so using the infotainment touchscreen is quite clunky. The brakes themselves are strong, but the pedal response is vague and grabby, so coming to a halt can be tricky.

“The Golf is still a great choice as a family hatchback, and feels laidback and composed to drive. It’s not trying to be sporty or too soft. It’s just about right." – George Hill, Staff Writer

Interior

The interior layout, fit and finish

Strengths

  • +Comfortable driving position
  • +Much improved infotainment system

Weaknesses

  • -Interior quality could be better
  • -Compromised over-the-shoulder visibility

Driving position and dashboard

The VW Golf has plenty of adjustments in seat height and steering wheel rake and reach, so whatever your size or shape you should be able to find a decent driving position. The front seats provide plenty of shoulder support, although some may find the standard-fit adjustable lumbar support doesn’t extend very far out. A movable centre armrest with lots of cushioning boosts comfort over longer journeys.

Most of the dashboard controls have been loaded on to the infotainment screen, with a few fiddly touch-sensitive sliders on the dashboard for changing the stereo volume and temperature. A 2024 update added backlighting for the sliders, making it easier to change settings at night, but they're still distracting and frustrating to use.

Mercifully, touch-sensitive buttons and sliders on the steering wheel have been shelved in favour of physical ones. They’re much better to use and make it easy to interact with the standard-fit 10.25in digital instrument cluster. The display can be configured to show lots of driving information and used for basic controls on the radio, phone and built-in sat-nav.

The conventional arrangement of viewing the display through the steering wheel makes it easier to feel at home sooner than in a Peugeot 308 or Toyota Prius (which have higher displays).

Visibility, parking sensors and cameras

The Golf's large windscreen and side windows give you good visibility at junctions, although you might have to crane your neck at roundabouts for a clear view around the front pillars. 

Likewise, the pillars at the back of the car are large enough to obscure what's lurking behind you when you're looking over your shoulder – although not nearly as much as they do in the Mazda 3. Fortunately, front and rear parking sensors are standard on all trims, and a rear-view camera is standard from Match trim and up.

Even the entry-level Life trim comes with powerful LED headlights, and those can be upgraded to the same LED Plus headlights fitted to Style that can direct light around corners. Alternatively, matrix LED headlights are optional on all models, allowing you to leave full beam on without dazzling other road users.

VW Golf dashboard

Sat nav and infotainment

Every Golf comes with a 12.9in touchscreen infotainment system that’s mounted high up so you don't have to look too far from the road to use it. The graphics are sharp and there are lots of helpful standard features, including wireless phone-charging, built-in sat-nav, Bluetooth, and Android Auto and Apple CarPlay smartphone integration.

Thanks to a recent mid-life facelift, the Golf now comes with the latest Volkswagen operating system, which is a vast improvement on the old system. It’s far more intuitive than in the previous Golf, with menus that make sense and the ability to add custom shortcuts at the top of the screen, making it easier to get to the parts of the system you use most.

The Golf’s standard six-speaker stereo will be fine for most buyers and sounds decent, but audiophiles will want to go for the optional nine-speaker Harman Kardon system.

Quality

At first glance, the interior of the VW Golf looks smart, clean and modern. There are even some soft-touch surfaces on the upper parts of the dashboard and the tops of the front doors. Look a little deeper and you’ll start to find lots of harder and scratchier plastics, especially in the rear. When you consider the Golf is usually a paragon of quality, that’s disappointing.

It's not as opulent inside as a Mercedes A-Class and is not bolted together as well as the BMW 1 Series while the Mazda 3 has a better finish. It’s not all bad news, though: the Golf still ranks above some mainstream family cars on quality, including the Ford Focus and the Skoda Scala.

“It costs a bit more, but go for Style trim and above if you want a more upmarket feel, with a wider range of materials used on the doors and seats.” – Lawrence Cheung, New Cars Editor

Passenger & boot space

How it copes with people and clutter

Strengths

  • +Lots of interior space
  • +Plenty of front storage
  • +Decent boot space

Weaknesses

  • -Tight for three rear passengers

Front space

The VW Golf has plenty of head room to suit even exceedingly tall occupants, and its front seats go back far enough to accommodate those with long legs. It's wide in the front, too, so you won’t be clashing elbows with your passenger.

The front door pockets are each big enough for a 500ml bottle of water and there are two cupholders in the centre console. In front of the gear lever there’s a handy tray for your phone that includes wireless charging. You’ll also find a storage bin under the front centre armrest, plus there's a decent-sized, air-conditioned glovebox.

Rear space

The Golf’s interior dimensions allow a pair of six-footers to sit relatively comfortably in the back. Although leg room isn't outstanding, head room is very generous. If the front seat occupants slide their seats fully back, taller folk in the rear won't have much space in front of their knees.

Shoulder room becomes tight when a third rear passenger is introduced, and the raised section of floor that runs along the centre of the car steals some foot space from the middle passenger.

Still, the Golf is marginally more accommodating in the back than a BMW 1 Series, Mercedes A-Class, Peugeot 308 or Toyota Prius – although you’ll find lots more room in certain alternatives, such as the Ford Focus and the slightly cheaper Skoda Octavia.

VW Golf boot

Seat folding and flexibility

The Golf's rear seats don't do anything clever, such as sliding or reclining. As with most family hatchbacks, you can fold down the 60/40 split seatbacks (the A-Class gets a more flexible 40/20/40 arrangement) by pulling levers next to the outer rear head restraints.

Once dropped, the seatbacks lie virtually flat. There’s also a ski hatch, which keeps the outer rear seats in play while allowing you to carry longer loads.

Boot space

There’s room in the Golf's boot for the weekly food shop and you can just about squeeze in a small set of golf clubs or a fold-up baby buggy. However, boot space is only average for the class: five carry-on suitcases will fit below the parcel shelf of all versions, which is the same as the Prius, whereas the A-Class can swallow six and the Skoda Scala seven.

Most Golfs have a 381-litre boot, which is about average by the standards of the family car class. You get quite a lot less space (273 litres) if you go for the plug-in hybrid 1.5 TSI eHybrid because the batteries take up the underfloor storage area. If you need more space but like the look of the Golf see our VW Golf Estate review.

All Golfs except the eHybrid have a height-adjustable boot floor. That lets you create two separate compartments and, when raised, irons out the step that's otherwise created when the rear seats are folded down. With the floor on its highest setting, there’s barely any lip to negotiate when you're lifting heavy items in and out.

"It’s not the biggest family hatch, but there’s a good balance of space overall. I can sit behind my seating position more comfortably than in a Peugeot 308 or Vauxhall Astra, for example." – Dan Jones, Senior Reviewer

Buying & owning

Everyday costs, plus how reliable and safe it is

Strengths

  • +Competitively priced
  • +Good safety rating
  • +Efficient engines

Weaknesses

  • -Reliability record isn’t great
  • -So-so warranty

Costs, insurance groups, MPG and CO2

The VW Golf slots roughly in the middle of the family car class on price. For a cash buyer, it’s pricier than a Skoda Octavia or Skoda Scala but cheaper than most of its other rivals, including the Audi A3, the BMW 1 Series, the Ford Focus, the Mercedes A-Class and the Seat Leon. You can make sure you get the best price by checking our VW Golf deals page

All the petrol engines offer competitive fuel economy, with the entry-level 1.5 TSI 115 managing up to 52.3mpg and the more powerful TSI 150 up to 50.9mpg. If you often travel long distances, the TDI diesels will likely appeal, with a combined MPG of around 60mpg.

The eTSI mild-hybrid isn’t as impressive as you might expect when compared with the TSI 115, managing 53mpg. The eHybrid plug-in hybrid is very efficient if you keep the battery charged and is also the one to go for as a company car. That’s because its long electric range and low official CO2 emissions place it in a lower BIK tax bracket. For private buyers, the eHybrid costs more to run over three years, chiefly because it will lose its value more quickly.

Equipment, options and extras

We think entry-level Life trim is probably all you need, but it’s only available with the 1.5 TSI 115 engine. As such, we’d pay a little extra and upgrade to Match trim. It doesn’t cost much more and comes with 17in alloy wheels, keyless entry and start, adaptive cruise control, tinted rear windows, an auto-dimming rearview mirror, parking aids and touchscreen infotainment.

Stepping up to Style – which is the lowest trim you can have with a PHEV engine – changes some of the styling details and adds sports seats in the front, three-zone climate control and upgraded LED-plus headlights. 

R-Line (which is not the same as the Golf R hot hatch) sets its sights on being sportier than the other trims, with sportier styling, premium sports seats, dynamic steering, drive modes and sports suspension. Top-spec Black Edition is more about styling than anything, with 18in alloys, black detailing across the car and a new illuminated VW badge sitting on the nose.

VW Golf driver display

Reliability

The Golf didn't do well in our 2024 What Car? Reliability Survey – versions with a diesel engine came bottom in the family car table. As a brand, Volkswagen came 18th out of 31 manufacturers. That puts it above Mercedes, Audi and Seat but below BMW, Mazda, Ford and Skoda.

Like most VW car models, the Golf comes with a three-year/60,000-mile warranty and one year’s roadside assistance. That's not exceptional these days, falling behind the five-year warranties Hyundai and Renault offer, and the seven years of cover provided by Kia.

Safety and security

Every Golf comes with automatic emergency braking (AEB), lane-keeping assistance, a driver fatigue monitor, traffic-sign recognition and something called Car2X. All cars fitted with Car2X share information on traffic conditions and any hazards within a radius of 800 metres so you can be sent an early warning of any dangers that lie ahead.

The Golf achieved a five-star Euro NCAP safety rating with excellent category scores that all but matched the best cars in the class. It scored similarly to the A-Class, but that was tested under less demanding rules four years earlier than the Golf (tested in 2022) so it's difficult to compare them directly.

‘The Winter Pack is worth considering – it adds heated front seats and a heated steering wheel for relatively little." – Lawrence Cheung, New Cars Editor


For all the latest reviews, advice and new car deals, sign up to the What Car? newsletter here

FAQs

  • If you want an efficient, practical, well-equipped and comfortable family car, the Golf is definitely a great choice – and a 2024 update has allayed some of our criticisms of the infotainment system.

  • Most versions – including the Golf GTI and Golf R hot hatches – have an automatic gearbox but the entry-level petrol and the entry-level diesel (the 1.5 TSI 150 and 2.0 TDI 115) have manual gearboxes.

  • VW is not discontinuing the Golf any time soon, and has updated the eight-generation car for 2024. The update includes a new infotainment system, the return of proper steering-wheel buttons and a PHEV engine with an electric-only range of up to 88 miles (it managed 73 miles when we tested it).

Specifications
New car deals
Best price from £23,700
Estimated from £306pm
Available now
From £23,700
Leasing deals
From £284pm
RRP price range £27,760 - £45,785
Number of trims (see all)10
Number of engines (see all)9
Available fuel types (which is best for you?)petrol, petrol parallel phev, diesel
MPG range across all versions 141.2 - 941.6
Available doors options 5
Warranty 3 years / 60000 miles
Company car tax at 20% (min/max) £290 / £3,303
Company car tax at 40% (min/max) £581 / £6,606
Available colours